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Photo de Walid Bergaoui

Walid Bergaoui

Commercial & Marketing Director

Seasoned Commercial and Marketing Director with over 24 years of experience in strategic and operational management of commercial and marketing activities in the FMCG (Fast Moving Consumer Goods) sector. Recognized expert in the development and launch of leading brands, multi-channel management (export, mass retail, traditional trade, modern trade, direct sales, public tenders, digital), and the implementation of innovative strategies to maximize commercial performance and ROI.

Core competencies: Business Intelligence (Power BI, Qlik), advanced budget management, development of multidisciplinary teams (sales, marketing, R&D, IT), digital transformation project management, and expertise in innovative product development. Proven track record in revenue growth, expansion into local and international markets, and optimization of commercial processes.

Multi-sector profile having led teams of 30 to 70+ employees within leading industrial groups in Tunisia (SICAM/Bayahi, Magro/Magasin General, Slama Freres, Zammit Alicap/BRIMA, Somboula, Assad). Brand portfolio managed includes local leaders (SICAM, NEJMA, ASSAD) and premium international brands (HEINZ, BONDUELLE, REDBULL, MARS, BARILLA, LA VACHE QUI RIT, ORANGE). Pioneer of product category launches that became indispensable standards on the Tunisian market.

Professional Experience (6)

Group Marketing Director

ASSAD GROUP - ASSAD Batteries
Apr 2025 - Jan 2026

• Strategic commercial development: Design and deployment of commercial strategies to maximize market penetration across all distribution channels (ma...

• Strategic commercial development: Design and deployment of commercial strategies to maximize market penetration across all distribution channels (mass retail, wholesalers, retailers, public tenders, B2B industrial).
• Marketing development and innovation: Design and implementation of integrated marketing campaigns, positioning the ASSAD brand as the battery market leader in Tunisia, launch of new product lines tailored to market needs.
• Digital transformation and Business Intelligence: Design and deployment of a comprehensive Power BI platform with real-time dashboards for monitoring commercial KPIs (revenue, margins, conversion rates), financial KPIs (cash flow, profitability by product/customer), inventory management (turnover, stockouts, coverage) and profitability analysis by distribution channel.
• Innovative traceability system: Development and implementation of a QR Code traceability system across the entire supply chain, enabling real-time product tracking from production to point of sale, anti-counterfeiting measures, and improved customer satisfaction.
• Internal controls and optimization: Implementation of rigorous management control processes, regular audits of operational performance, identification of cost and margin optimization levers, and profitability monitoring by geographic area.
• Management and leadership: Coaching and motivation of commercial and marketing teams (30+ people), definition of individual and collective objectives, day-to-day support, and fostering a culture of performance and excellence.

Director of Research, Commercial & Marketing Development, and Management Control

SOMBOULA GROUP - FMCG Distribution
Dec 2022 - Apr 2025

Subsidiaries managed: MAG (Wholesale Food Market), SDD (Southern Direct Distribution Company), COGECOM (General Trading Office), GCOMPLUS (General Com...

Subsidiaries managed: MAG (Wholesale Food Market), SDD (Southern Direct Distribution Company), COGECOM (General Trading Office), GCOMPLUS (General Commerce+), DIGID (Digital Development).
• Multi-channel commercial strategy: Management of commercial strategy across 7 distinct channels (door-to-door numeric distribution, wholesalers, public tenders, HoReCa - Hotels Restaurants Catering, retail, e-commerce via digital platforms), with channel-specific action plans (discounts, promotions, bundles).
• Numeric Distribution (ND) and coverage: Deployment of B2B digital platforms to facilitate retailer orders, last-mile logistics optimization, rigorous monitoring of Numeric Distribution with product presence rate analysis across all targeted points of sale.
• Strategic partnership development: Contract negotiations with distribution partners, coordination of public tender responses, development of HoReCa partnerships (4-5* hotels, fine dining restaurants, premium caterers, catering sector).
• Team management and leadership: Recruitment, training and management of 50+ employees in sales and marketing, SMART objectives definition, implementation of motivation plans (incentives, sales challenges), performance monitoring via precise KPIs, weekly steering meetings.
• Marketing and branding: Supervision of marketing activities (360° campaigns, branding, commercial materials creation), new product launches with in-depth market research.
• Management control and Business Intelligence: Design and deployment of a comprehensive BI platform (Qlik/Power BI dashboards) for real-time monitoring of sales, margins, profitability by product/customer/channel/region, annual budget forecasting and variance tracking, distribution data analysis to optimize coverage.
• Rigorous financial management: Implementation of budget monitoring systems for all subsidiaries, strict cost and revenue control, development of customer risk management systems (scoring, credit limits, collection procedures), working capital optimization.
• Digital transformation: Automation of commercial and logistics processes, deployment of integrated CRM and ERP tools, sales force digitalization with mobile applications.
• New site development: Feasibility studies for opening new regional depots, construction of detailed business plans (investments, forecasts, profitability), operational follow-up of launches.

Commercial and Marketing Director

ZAMMIT ALICAP GROUP - BRIMA
Dec 2021 - Dec 2022

Brands managed: SABRA and BRIMA. Reporting to the General Management, with a key strategic role in the management and development of commercial and ma...

Brands managed: SABRA and BRIMA. Reporting to the General Management, with a key strategic role in the management and development of commercial and marketing activities.
• Commercial and marketing strategy: Development and implementation of commercial and marketing strategies to strengthen the competitiveness of SABRA and BRIMA brands in the canned food market, premium positioning, targeted communication campaigns.
• Rigorous budget management: Definition and monitoring of commercial and marketing budgets, optimization of advertising and promotional investments, ensuring operational profitability.
• Sales team management: Motivation and management across different channels (key accounts in mass retail, wholesalers, retailers, public tenders, export), setting ambitious targets, field coaching, improvement of individual and collective performance.
• Key account management: Development and strengthening of relationships with strategic partners (Carrefour, Monoprix, Geant, Aziza, major retail chains), high-level commercial negotiations, merchandising plan deployment.
• Multi-channel optimization: Differentiated strategies by channel (mass retail, HoReCa, traditional trade), product offering and commercial terms adaptation, maximization of coverage and market share.
• Business Intelligence and reporting: Creation of advanced dashboards for daily KPI monitoring (sales by product/channel/region, ND rates, promotional ROI), monthly performance reviews with general management.

Commercial and Marketing Director

SLAMA FRERES | Oil Refinery and Soap Industry
Dec 2019 - Sep 2021

Reporting to the General Management, with a key strategic role in the management and development of commercial, marketing and research & development a...

Reporting to the General Management, with a key strategic role in the management and development of commercial, marketing and research & development activities.
• Multi-product portfolio management: Commercial and marketing direction of 3 strategic sectors — Vegetable oils with the leading brand NEJMA (#1 in Tunisia), B2B and export vegetable fats, Household products with the flagship brand ROYAL.
• Innovation and product development: Complete supervision of the innovation cycle (R&D, design, consumer testing, industrialization, commercial launch), successful creation of the DUO+ healthy range (oils enriched with Omega 3/6/9) with premium positioning and immediate commercial success.
• Multidisciplinary team leadership: Management of 60+ employees (multi-channel sales, marketing, product R&D), fostering a culture of innovation and performance, weekly strategic meetings.
• Leading brand development: Consolidation of NEJMA as the undisputed leader in packaged oils in Tunisia, positioning of ROYAL as the classic soap reference, 360° branding strategies.
• All-channel commercial expansion: B2B sales development (industrial, HoReCa), significant growth of private label brands, export reinforcement (Libya, Sub-Saharan Africa), e-commerce launch.
• Operational excellence: Development of detailed business plans by product/brand/channel, sales and purchasing budgets with rigorous monitoring, supply chain optimization.

Operations Director and Senior Management Controller

MAGRO DISTRIBUTION (Magasin General Group) | Mass Retail & E-commerce
Apr 2015 - Jul 2019

• Complete operational management: Oversight of all commercial activities (mass retail, wholesalers, public tenders, HoReCa, La Cave Privee e-commerce...

• Complete operational management: Oversight of all commercial activities (mass retail, wholesalers, public tenders, HoReCa, La Cave Privee e-commerce platform - premium wines and spirits), and local and international procurement operations.
• Management control excellence: Development of sales budgets by channel/customer/product and purchasing budgets by supplier, daily monitoring of actual vs. forecast performance, detailed reporting to general management and foreign partner suppliers.
• Financial management and risk control: Implementation of sophisticated customer risk management systems (scoring, guarantees, credit insurance), rigorous monitoring of outstanding balances and collections.
• E-commerce development: Launch and growth of La Cave Privee (premium e-commerce platform), innovative digital strategies, influencer partnerships.
• Team leadership: Motivation and management of sales teams across multiple distribution channels and local and international procurement teams.

Sales Director and Senior Management Controller

BAYAHI GROUP - SICAM | SOINDI | Canned Food Industry & Import-Export
Feb 2002 - Apr 2015

Brands managed: SICAM (local leader), HEINZ, BONDUELLE, REDBULL, MARS (M&M'S, SNICKERS), HOLLYWOOD, PERFETTI-VAN MELLE (MENTOS, CHUPA-CHUPS), LA VACHE...

Brands managed: SICAM (local leader), HEINZ, BONDUELLE, REDBULL, MARS (M&M'S, SNICKERS), HOLLYWOOD, PERFETTI-VAN MELLE (MENTOS, CHUPA-CHUPS), LA VACHE QUI RIT, HERO, BARILLA, UNCLE BEN'S, ORANGE Tunisia.
• Strategic commercial leadership: Direction of all commercial activity (local SICAM production + exclusive distribution of premium international brands), management of a portfolio of 15+ prestigious brands, supervision of 70+ multi-channel sales representatives.
• International brand development: Negotiation and signing of exclusive distribution contracts with major global brands (HEINZ, BONDUELLE, MARS, REDBULL), development of launch and growth strategies, relationship management with Europe/Middle East regional headquarters.
• Revolutionary product innovation: PIONEER of the launch in Tunisia of the canned tomato range (peeled, diced, crushed) — products that became indispensable standards and essential substitutes for seasonal fresh tomatoes. Complete project supervision from R&D to commercial launch, creation of an entirely new market category.
• Marketing and branding excellence: Design and deployment of 360° marketing campaigns (TV, radio, billboards, digital, field activations), positioning of SICAM as the leading brand and quality reference, new product launches with in-depth market research.
• Organizational and digital transformation: Implementation of state-of-the-art Business Intelligence tools, creation of advanced reporting systems, development of strategic dashboards, automation of commercial processes.
• Financial management excellence: Development of investment and expansion business plans, commercial and marketing budgets by brand/product/channel with rigorous monthly monitoring, in-depth profitability analysis, continuous product mix optimization.
• ORANGE Tunisia distribution: Development of a parallel telecoms product distribution activity (SIM cards, top-ups, accessories) across the group's entire distribution network, creation of a significant new revenue stream.

Education (2)

Diploma in Advanced Business Studies, Finance Major

Carthage Institute of Advanced Business Studies (IHEC)
1995 - 2001

Baccalaureate with Honors, Mathematics Section

English Pioneer School of Ariana
1988 - 1995